I am sooooooo sick of this company and it's POOR customer service. NUMEROUS times my bins have not been picked up !!!! I've been told ( too close to cars, lids not able to close) all the time neighbors who do the exact same thing; their bins are emptied. Yesterday last straw!!! Once again mine not picked up, while others with bins soooo full the lids couldn't close were emptied. I called to complain spoke to a Ryan who ASSURED me it would be emptied today by 6 pm. It's 5:15 pm not emptied. If it isn't tomorrow the trash will be dumped on an executives desk!!!! This company SUCKS!!! I can't wait to move in 5 months just so I don't have to deal with this incompetence!!!!