When my car would not start, due to a broken win tunnel, I was stuck in Carefree, Az. Had the car towed via AAA to a local repair shop who could not fix problem. Was going to take it to Scottsdale VW but a repair person suggested I go to Camelback VW...so glad I did. Sally was incredibly helpful! She arranged for AAA to replace the battery and then promptly called me with several other repairs that needed to be done. It took over a week for the part to come in and Sally called to offer me a loaner vehicle which I did not need. She was so prompt in calling and explaining everything that was being done to car....so much better than the Scottsdale VW repair where I have to call and call and call. Overall it was a positive experience and well worth the drive to pick up the car. Thank you to Sally!