I bought my 2011 Volkswagen Jetta from Martin Grove and the sales team is wonderful! I had a really bad experience when purchasing my 2003 Jetta from a different Volkswagen dealership, I was sold a car with a bad transmission and not even allowed to test drive on a highway because of a "flat". The same day was pressured to put a deposit in the car.
For me to buy again from VW should attest to the professional and compassionate service I got from my salesperson, Adil. If you are considering purchasing a car from this dealership I would ask for him by name! He was extremely empathetic to my situation and went above and beyond to make sure this purchase was completely stress free!
He never made me feel pressured to buy right away, allowed me to take my time inspecting the vehicle and always made himself available if we had any questions! Now I own a great car that gives me no issues and restored faith in the VW sales team.
Even the manager Marc Lotto was accommodating in ensuring all promises made were brought to life and they were completely transparent about everything they were doing. No shady tactics necessary, their professionalism spoke for itself. I would definitely consider buying from Adil again and if you're in the market for a new car, so should you. Thanks Adil!