I was in need of some new running shoes, and since Fleet Feet was close to my house I decided to stop in. I liked the spacious layout, and was surprised that even though there were several customers already in the store, I was greeted and assisted immediately.
I was helped by Greg, who took the time to ask me about my goals, what I was looking for, and what I liked/dislike about my current shoe I'd been wearing. He evaluated my current running shoe, and had me walk back and forth to watch my gait. He measured my feet and brought out a few recommendations. He was super knowledgeable and professional, and helped me pick out a great shoe!
The only reason why I gave the store 4 stars instead of 5 is because I feel like they kind of push the more expensive shoes and inserts. I'm not a very serious or long distance runner, and don't experience any pain or discomfort when running or doing long distance walks where I feel like inserts would be necessary. I totally understand that he was only doing his job, but I don't like being pushed towards buying something I don't really need. (This is something I really appreciated about the last store I purchased running shoes from.) But Greg was not pushy when I declined the inserts, and was overall very polite and helpful.
The store has a great selection of shoes, inserts, socks, apparel, stretching accessories, and other running gear. If you are in the Westlake area I recommend checking out Fleet Feet if you are looking for a new, quality shoe, and need help finding the right shoe for your needs.