Even though I didn't feel like I was "floating in a magical world of crystals", nor was I mesmerized by the world's (allegedly) largest crystal chandelier, I did find this place visually impressive. However, all the razzle-dazzle cannot disguise the unfortunate shortcomings of The Chandelier.
For starters, the service (this word in itself is a very generous overstatement) is incredibly slow here. It took almost 30 minutes (sadly, we measured) for our cocktail waitress to approach us on a relatively slow evening when half of the floor was still empty. Then, it took an other half hour for three drinks to arrive. The second round was just as slow as the first. Then, to make things worse, I ordered some water. I know, I must have been out of my mind to request bottled water and our drowsy waitress made sure we knew how appalled she was by this senseless act. At first, she totally ignored my request and after a friendly reminder, she just threw a large bottle of water on the table. Without glasses. I guess she really couldn't entertain the idea of needing to serve plain old water; or it's just a really unusual situation and she wasn't sure how to handle it. Or maybe she was floating in an enchanted world of crystals... and occasionally disappeared into her own magical mindscape.
(For her sake, I hope it's the latter.)