After hearing so much about what it cost to build this burger joint I assumed the food and service would match the price tag. Wrong! The best part of our meal was the milkshake (really good). The buns on the burgers were very dry and the burgers themselves were not very juicy. Either they pressed them too hard, or the meat does not have enough fat content. Both the fries and onion rings are the frozen kind (and very cheap). They should either use fresh cut items or reduce the price.
We sat at the bar with about 6 other people and every order that came out had to be "auctioned off". Very unprofessional. Both of us orderd a burger, fries (or rings), and a drink. We did not notice that there was a "combo" offered on the menu at a reduced price, and our bartender/server did not bother to tell us even though we ordered the combo items.
We ordered the chocolate layer cake for dessert. Besides being the skinniest slice we have ever seen, there were also 2 fingerprints in the chocolate on top of the cake. We alerted our bartender/server who proceeded to tell us he would "talk to the desert people". Great, how about sending your manager over to apologize and maybe offer to comp the desert (we paid for it).
Very disppointing.