The first time I went to Robert's, I really wasn't sure what to expect. I wanted something unusual set into a ring--a tiny 20-sided die. Cindy worked with me to create an amazing engagement ring for my girlfriend, now fiancee! The full story of the customizing process (with a photo of her handiwork) is on Offbeat Bride. Search for "d20 engagement ring".
Naturally, after going through that big custom process with such great success, I went back when it was time to get my own engagement ring. Robert worked with me that time, to help customize an existing design to coordinate with the d20 ring. It's smaller and simpler, but it's still just right for me. They even did a bit of a rush to get it done before my engagement party!
We're next going back to get wedding rings done to pair with our engagement rings! I know Robert and his crew will do a great job with whatever we decide on--and they'll help us stay within budget, too.