Friendly and patient staff, but the place needs a little more organization and remodeling. The owner personally came out and greeted us. He immediately knew that we were tourists so he reccomended restaurants and fun spots to go to while we were in vegas. The tea was on the sweeter side, but it would've been great if we were given the option to adjust the sugar and ice levels. The boba itself was kind of soft, but the popping boba was really good. The back of the store has a huge selection of tea syrups and powders.