I have to give this place a star just because it reminds me of the Chili's where I used to work many years ago. The layout is exactly the same. Lucky for them, because otherwise it would just be mediocre.
The staff is nice enough, but they don't really do much for me otherwise. I guess that's actually a good thing, what with all the average service we've seen lately - what happened to people actually caring if you were getting good service?
As to the food? There was a time that I didn't want to set foot in a Chili's, but it's been a long (long) time since I worked there, so I don't mind so much anymore, and the selection is really pretty decent. We had a good variety.
I can never understand why people charge what they do for a plate of macaroni and cheese on the kid's menu (because they can), but apparently it's pretty decent. I went for the buffalo chicken fajitas, and it was a solid choice, surprisingly. Not healthy or anything, but not bad.
Service was speedy, but not overly friendly. We may not be back anytime soon, but at least it wasn't a completely bad experience!