I walked in for service and was immediately attended to. I loved how the atmosphere was light and everyone was friendly. The staff and clientele was very diverse as well as different age groups. My stylist was very professional and attentive she respected the fact that I wanted a silent service as this was my mommy time and just wanted to relax without forced conversation. The only issue was the credit card machine was down which wasn't their fault luckily they had an atm and discounted the service for having to use it. What great customer service!