If you want cheap and delicious food, go to Simply Greek right next to Mitchell's Ice-cream. Food and service is way better..
Service is garbage. I think they changed the staff since I've last been here (THANK THE LORD). But the manager and one of the workers straight up yelled at my friend because she complained about not getting her sandwich... Honestly, she wasn't even being that rude- my friend naturally has a kinda whiny voice and her foreign accent may have made it seem like she was upset, but she was never trying to be rude.
My friends and I were just talking and the staff were screaming while pointing in our direction, but we literally had no idea that they were screaming at us at first... then they continued to do jab their fingers in our direction and like yelled while staring at us so I asked her if she was speaking to us. They were literally SCREAMING at her so I stepped in and started debating (I was calm and respectful; they were still yelling her brains out like an uneducated, low class person). I told her that my friend had no intentions of being rude and apologized if she came off that way because it was totally unintentional. Even one of the staff apologized to us because he thought she was being ridiculous and didn't understand why things escalated so much. But the manager continued to humiliate us in front of all the customers.
I reported this incident online months ago, and asked them to even check the tapes because it'll be quite clear who the victims were. But they never got back to me. Not even ONE message.
Awful customer service. Never stepping into a Potbelly, and telling all my friends to stop going to his nasty place.