Ralph and his friend need to take a class on customer service. Complete frustration trying to get a salt cell warrantied. No hello. No good morning. Simply told me what they wanted done. Told me they couldn't exchange my cell. Instead of listening, they simply spoke over me. After three attempts of trying to explain what I was trying to achieve and getting cutoff (because they felt they knew better), I called Hayward. Hayward explained that A&M Corson on Val Vista and Southern was a better option. They were right. I went to A&M Corson. They were extremely friendly, professional and did exactly what this Leslie's said was not possible. Salt cell is now hooked up and working at no charge.
I won't be going back to this Leslie's, but A&M Corson won a customer.!