Very fast response, came the exact day I contacted him! His prices are the most reasonable compared to all the other locksmiths I contacted. He's very trustworthy and very kind unlike other locksmiths who can be very sketch. Most aren't certified locksmiths so be careful and protect your safety! Bill is certified and has been doing this for over 15 years! It took less than 3 minutes to get my locks replaced. His price includes everything. No unexpected hidden fees! Definitely recommend him to anyone! Thanks Bill!