I have dropped off my dog at Paws 'n Claws a handful of times now. Sometimes for 2 or 3 nights, and once for 9 nights. Every time I have gone to pick him up he is happy and healthy. He's also always super tired so I know he's being quite active in his run. I am partial to the setup here because it keeps the dogs separate in their own runs, but they can still interact with the dogs next to them without having contact. He likes other dogs....but can get a little physical, so this setup is great for him.
The staff has been helpful with anything I've needed. They've been accommodating when I have needed to pick up the dog after hours which is great. They have always asked me questions about the dog or commented on how active he was or that he was constantly running with his neighbor, which at least seems like that are checking in on the dogs with some regularity.
I see reviews complaining about some things, but I have not witnessed any of this. Some folks are concerned with the fact that if you pick up after checkout time, you get charged for a full day. Well duh, it works that way at any hotel you go to. They cant guarantee a booking for the space they have if your dog is still hanging out until 5:30 after you get out of work....its common sense.
The only thing i have noticed is that he is pretty stinky when we go to pick him up (similar to how he was when we got him from the SPCA), but I just give him a bath when we get home and all is well. Whatever, he's a dog. Perhaps in the future I'll schedule him for a bath at Paws 'n Claws before I come pick him up!
I have nothing bad to say about this facility or the folks that work there/run it. I have no hesitations about leaving my dog there for a few nights or a week if necessary. I actually think it does him some good! He;s happy, healthy, and in no worse condition than when we dropped him off. What more can you ask for?