Why would someone go to Red Rock running and pay more for a pair of running shoes than they would online or at a big chain? Maybe because they're looking for quality service and personalized help in picking the right shoe. At least that's why I usually choose a mom and pop shop to buy my shoes but apparently Red Rock Running only offers the higher price tag, not the quality service. I have terrible feet but I love to run. I'm forever in search of a great pair of shoes and was hoping to maybe find a pair with some help from an associate at this place. However after a two second evaluation and getting a handful of shoe brands shoved in my arms with the explanation that "they're all the same" it became clear I wouldn't have any help on that end. They have a wide variety of shoes so maybe if they figure out how to provide customer service they will be worth a second visit.