We have eaten at this restaurant many times
Our favorite is Chicken Bryan.
This visit was extremely disappointing
Our Chicken Bryan was horrible
Chicken was dry almost no lemon caper sauce at all
When we sent it back we decided to switch to Lasagne. It was brought out by a lady and not our server. We tried it and it was cold. Like frozen and microwaved but not long enough. So the lady took it back and they apparently nuked it longer and our original server brought it back.
We decided to just eat it anyhow since we had by that time drank most of the 53.00 bottle of wine.
When I was leaving I saw the same lady and asked her if the manager had been notified of our returned entrees. She told me she was the manager. I was disappointed they did nothing for our poor experience even though they could have easily done so. We were a profitable table since we had a bottle of wine, an appetizer, desert and coffee. All of the high profit items for a dining establishment. She only promised me it would never happen again. I can also promise that since I will now find a new favorite Italian restaurant since there are quite a few to choose from. I would recommend anyone reading this review do the same.