This post is long over due. My girl Natasha turned me from brown to a silver brown ashy color. Kind of hard to explain, just look at picture. I'm Japanese and have lots and lots of hair, not too thick but no thin either. She took care of my hair so well that some of my hairstylist friends couldn't believe she bleached my hair!!! Twice as a matter of fact. We're taking about no breakage or split ends. Turned out beautiful! Very happy with my color and the service. When it comes to my hair, I'll spend money. If you feel the same, ask for Natasha N.