I had high hopes for this business after I contacted them to quote me on some minor work that needed to be completed on my roof. They were very quick to come out and give me an honest estimate, which was only a few hundred dollars. Unfortunately, I guess the estimated work wasn't lucrative enough, because they seemed to have zero interest in actually putting me on the schedule.
I kept calling and/or e-mailing the lady, trying to find out when they would be coming, only to get the run-around. It went from being "sometime next week," to "sometime soon," to the lady flat out admitting that she had absolutely no idea when they would be coming out. I was given the owner's personal cell, which didn't really help matters much, as he never responded to my request for a status update. I eventually became agitated to the point where I contacted them and said that I would find another company to do my work. I don't think they seemed to care.
Horrible communication. They might be great if you need a new roof, but if it's only minor repair work, I suggest going with a different company.