While the haircuts I have received have all been good ones, I have noticed a disturbing trend whenever I request shampoo. Supercuts has at least two price points for a shampoo-- regular and their premium product called Tea Tree. When my hair was cut by one particular stylist and I requested a shampoo she would always ask which shampoo I wanted, as the Tea Tree product is more expensive. However, on three occasions with three different stylists (the most recent one this past weekend), the stylist used Tea Tree without my permission and attempted to charge me for it. In each instance I had to challenge the stylist on the issue. There appears to be a disturbing, dishonest trend at this particular salon when it comes to charging the customer for something they did not request.