Your basic chain, sit down restaurant. Now you will get filling food and the bread isn't that bad but it's not my favorite place on Earth. It's convenient to the Concord Mills outlets so it does have that going for it but it was packed and crowded when we went and it seems we managed to beat the rush when we had our lunch. I was just along for the ride so it was okay. Not the best experience I've had but definitely not the worst experience either.