I honestly don't understand why people think this place is so wonderful. It's the most overrated pizza in Cleveland. Our pizza came to us burnt, it was even black in places. We were told we should have ordered it "undercooked". I didn't know you had to tell someone to cook a pizza properly. On top of that the service tends to be very brusque, indifferent, even borderline rude. Topped with the fact they tried to overcharge my debit card. I know prices are cheap here, but there's much better pizza and service to be found in Little Italy.