I've only ordered delivery from this restaurant so maybe the restaurant dining experience is better. The first time the food was pretty decent. Upstate wings were spicy and saucy and the lasagna was ok. Ever since that first experience it's been consistently downhill. I ordered the calzone the second time. It tasted like someone spread Philly cream cheese inside of pizza dough (YUCK). Hero sandwich was tasteless, lasagna the second time around was bland and the wings were dry and without flavor as well. Plus everything was cold upon arrival. The cold arrival became a trend for them as I haven't received a hot meal any of the other three times I ordered.
I wanted to give these guys another chance to redeem themselves tonight so I ordered the Upstate Wings, Fried Calamari and a Greek Salad. The salad was the only decent thing and since it was supposed to be cold I didn't mind it being that way. Calamari was soggy and had too much breading and the wings were again cold and dry.
Skip this place for delivery. Maybe the in-house experience is better.