The first time I went to this place was when they first opened ..the dimsum was good ..it was quite expensive because it costed us over 100 for four people. The service was good and food was good. It was 4 star.
Today I went there again... They had 3 tables ahead of us and I figured that it should be okay. Since I was waiting, I bought a newspaper ..(there is a story about it :)
While we were waiting, we observed that one of the patrons who was waiting was very anxious and she kept checking the waiting list. We sort of found it odd but figured she must be very hungry.
After 30 minutes of waiting and saw that the captains and hostess kept sneaking the newly arrived guests in, and leaving us waiting, I realized why that woman was upset.
I do understand that there is a preferred guests system in most places, but at least do it more discretely. Golden abalone does it, Skyview cuisine does etc...but at least they place the waiting clients and preferred clients in an alternate order.
I heard the captains just brought 4 tables in front of us (these patrons talked loud enough that I could hear them ). The poor hostess was left explaining to a few of us irate clients.
I finally gave up and told them that we are leaving.
Notice to the owner: you may keep all our favorite mainland clients , but once they leave Canada, us locals will not be visiting you. There are better restaurants with better service.
About the newspaper : I found out that the newspaper was from November 28 but they kept in their shelf so that you will pay for garbage. What does it tell you about this place ? They are poorly run and they just want to make a fast buck! Even small restaurants cleaned up their papers
Imagine what their washroom or cleanliness in the restaurant ...
little Things tell you a lot about a restaurant...