We moved our property management contract to Golden West last year because our former agency did not seem to understand that we weren't made of money. We have four rental homes in Scottsdale, as our retirement fund. We need to pay mortgages, insurance, property tax, repairs, and management fees so these properties are far from cash cows.
Lauren, our GW rep has always responded quickly and competently to our needs and our tenants.
She has a good balance of fairness to the tenant as well as to us. GW employees are actually professional vs our former agency.
They have a tough job. I'm curious about the negative reviews here, some of them a few years old, mostly from tenants. Why are those old reviews on here? We have never had a complaint about GW employee from a tenant in the year or so we've been with the agency in Phoenix.