It was a busy Valentine Saturday weekend the tall funny guy said they were 1 short staff but we had a very nice experience. They were busy but did a clean accurate job. Their customer service skills are right on! Leon is good at what he does as stated in another post, he pedi'd my daughter, he was gentle but accurate, the tall guy is friendly and didn't push our choice to have a basic pedicure. He massaged my calves, laughed. I'm happy...and we walked in no appointment, waited 10 minutes maybe!! He also said they are having a remodeled reopening in March. I think I'll come back then!!