As I was walking into the salon I was reading the Yelp reviews... Not good at all. It was too late to turn around though since I had already purchased my mani/pedi on Groupon. My appointment was for 11am - and we got started at 11:15am. I was preparing for the worse... but my experience was not bad at all! My lady did a really nice job on my toes and my fingernails, taking the time to redo a nail that wasn't perfect. I only wish they had a larger selection of polish colors - it's only been three days but not a single chip yet. Yay!