I do not usually rate fast food places. This is definitely an exception. Supposedly understaffed with 8 workers... Refused to open handicapped entrance due to this for a woman with a full leg cast and crutches, who was clearly disabled. Lady waited for 30 minutes before struggling around to the other entrance. Besides this, the visible part of the kitchen was horribly dirty. Piles of trash bags blocking back door. Flies EVERYWHERE behind counter. This was definitely not a very busy time. I really hope management sees this and takes note.