Horrible Disrespectful Customer service!!
First off let me start off and say I am not one to leave many reviews good or bad but I had to take the time to share my experience. Yesterday evening I visited this restaurant about 8:45pm in the evening. When I first walked in I was greeted by a pleasant young gentlemen who offered me a menu for take out. I have been to this restaurant maybe 3 or 4 times in the past but it had been at least 6 months since my last visit. I am not very familiar with the menu as this not a place I frequent. Shortly after receiving my menu a tall European man approaches me to let me know that the restaurant stops taking orders at 8:45 for take out and that I need to place my order promptly. I said sure no problem with a smile and the gentlemen then walked away. The pervious time I was there I had ordered some kind of spicy beef dish with stir fried noodles but I was not quite sure on the name. I then go on to describe the dish to the cashier and he suggested a 2 different dishes both of which had peanuts that of which I was not really fond of. Fast forward about 4 minutes later the Tall European man approaches me again this time in a very aggressive tone like someone who is scolding there child "YOU NEED TO PLACE YOUR ORDER LIKE NOW!
I MEAN RIGHT NOW!
Now mind you they have a very large menu at least 5-6 pages and the young man at the register was very nice but was not very helpful in identifying the dish I was looking for.
I have never in my 35 years of living receive such poor customer service. I try my best to always respect people no matter where I go. I have worked in the hospitality business so I understand every one wants to get home to there family but at the same time why not come over and help them figure out what they are looking for. Appreciate your customers there the ones who keep you in business. Don't treat them like there bad little children.
Needless to say I thanked the young gentleman at the register and quietly waked out. I then got in my car and drove right down the street to Thai Thai. They were thankful for my business and got my order out quickly. Sad to say I will not be returning to Thai kitchen, They have pretty good food but you just cant treat people that way.