Honestly I try to give the benefit of the doubt every time, but when every single time I come here (close to home) and HOPE things are better and they aren't I am really disappointed. The staff (not all) has been rude or doesn't care, tonight I took an order, mind you I was the only person there in the drive thru and when I got to the window the girl had no clue what I ordered "sorry we were all laughing what did you want?" (This isn't the first, or second or third time the staff had little care for customer service). I sadly say that with fries being ice cold (even though I've got to the point to ask for no salt bc I want fresh fries or have asked for fresh fries) I always get cold food and went to the window and asked for my drink (which I ordered) the girl had no clue and spent time laughing with her coworkers and finally gave me my drink. I've come to the point where I'd rather travel s couple miles somewhere else to get some food...