Buyer beware!! When comparing prices add an additional $8 for the service warranty. Had a problem with an initial install and I was charged $50 for a service charge to correct what their installer had done incorrectly. In addition, if you are told something by one agent, call back and I'll bet the next agent will tell you something different. Unfortunately, I am bound by a 24 month contract due to equipment upgrade but after that time period, COX HERE I COME. Had them for years with no problems.