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rev:Review
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2011-06-06T00:00:00
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n7:funnyReviews
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n7:usefulReviews
8
rev:text
My family had gone to this dentist for five years. Every time you go there it appears that their MAIN concern is getting your $$$$. They ask for payment up front, even though we have full dental insurance, and they collect upfront which is unusual. However we went with it. This last time, my small child was having some work done. As usual we were apprised of the cost upfront, and paid upfront what we were quoted. However WHILE MY CHILD WAS UNDER SEDATION, it was determined that some addtl. work needed to be performed. I agreed to this work. The doctor MENNA (the female dentist here)....wanted to STOP THE PROCEDURE and discuss financial arrangements OVER my child's head while he was being worked on. My husband snapped....totally unprofessional, totally inappropriate. It is CLEAR that the ONLY thing they CARE about is getting their hands on my money. Seriously? ALL of this conversation could have been done AFTER the work was completed on my son and we were leaving the office. You do not talk finances, financial arrangements or anything of the sort when you have a small child under sedation. As I said it's not like we were new patients. We had been going here since they opened. This conversation could have WAITED. I found that in the time I went there, that both the dentists first concern was getting your money. Period. Not patient care, and not acting professionally. This is a married couple. Obviously they have a long way to go in learning appropriate treatment standards of care for their patients. I will NEVER go there again, nor would I recommend them to anyone. If you don't mind being treated as nothing more than a wallet, even if you HAVE viable dental insurance coverage's be my guest. But their bedside manner definitely leaves something to be desired. This was the FINAL straw. As a result of this latest incident we are taking all 4 people in my families business elsewhere to a dentist who appreciates their patients. RUDE, Unprofessional, uncooperative, argumentative. Highly inappropriate.
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