What ever you do stay away. Damon is veeeeeery unprofessional and rude. Every single email you send him is answered with almost ( hate ) towards you. He is always right, and you are wrong, no matter what - talk about great customer service. He must pretend to have a doctorate in psichology as well. Just today I emailed him about our A/C service going out and simply added if this matter could be resolved in less than 3 weeks like it did last time. He answered in a very rude manner and told me that the A/C will be fixed according to time frame which is in the contract and also comented that i should stay away from making any other comments about time frames in the past, telling me it was inappropriate to bring it up. I took time to look up the time frame and it was 10 days. At that point I replied to his email that it should take 10 days according to the contract and last time took 3 weeks. He flipped out after this email, started to call me names, telling me i am not accepting my mistakes and not taking responsibility for my actions. I tried to be as polite as i could as to ask him what the hell he was talking about, with no luck he kept emailing me hatehful reremars about me and taking shots at my personal life ( about which he has no knowledge what so ever ). It was around 20 emails of hate from him, i am being serious, he was talking about my life like he knew who i am, basically poring sh*t all over me for no reason what so ever, and taking guesses about my charecter like some kind of doctor, which i am sure he is not. So if you would like this person to be your land lord / broker, you must be insane. STAAAAY AS FAAAAAAR AS POSSIBLE. WOOOOOOORST COMPANY, WORST CUSTOMER SERVICE, WORST PERSON I HAD EVER HAD TO DEAL WITH IN MY LIFE, HONESTLY. JUST RUN AND NEVER LOOK BACK.