When they gave us our order, which was green chili plate, half of it was cold. We asked if we could exchange it with something else and we would pay extra and they refused. We asked for the persons name who refused to exchange it out and then also refused this. While eating the plate we found hair in the rice and showed the employee and then she said she can't believe us now. When they first opened they were great. The employees they have now are worthless for the $10 an hour they are getting paid to mess up our food. We will never come here again.