I recently visited the buffalo spot for the first time. I did visit during a 'busier' time. There was a few people ahead of me ordering and about 15-20 people waiting in line for their food. My order was actually skipped. I did not receive my food in the number order their food tickets were creating when I paid. I did have to ask an employee for my food. Shortly after, my food was brought out. It was fantastic! I highly recommend the buffalo fries. An employee gave me a good suggestion on my order as this was my first time visiting. Other than the wait time and my order being forgotten, I had a good experience. I will definitely be back for those buffalo fries!