I'll take a systematic approach here:
Clean..friendly atmosphere.
Service: Could use some improvement. Took the server 20 minutes before coming over to our table to take our order.
A little slow with the drink. 15 minutes before our alcoholic beverages were serve.
Another 20 minutes before food is brought out.
Total time from being seated and eating: approximately 55 minutes. Lets just call it an hour.
Fries: A little soggy.
Wings: Acceptable,. Nothing out of the ordinary.
Overall, I've had a better experience at other BWW.....
The only thing that saved it from getting a 2-star: Good wings.
Cheers