Went to the Gilbert location this morning and it was not busy so I thought I hit the jack-pot! Well I was wrong, after taken our seats we waited 17mins for someone to come over to acknowledge us for drinks then we waited 8 additional mins for the to drinks to come and 11mins for the server to come back and take our food order.
We placed our order and my food arrives first with out the Chicken and my friends food arrived 16mins after mines.
When we asked the server "why does the food not come out at the same time" he responded with "it does not work like that here"! Oh...I almost forgot....the Chicken Breast that I ordered did not arrive with my plate but 9mins later and that's only because I had to ask about it. If I had not asked I would have not had it.
This was the worst service I have ever received in a food establishment, the servers seemed lost, and from what I could over hear other tables received the wrong orders.
I guess if you want all your food to arrive at the same time you will need to call your order in for pick-up then take it home and eat it or get it to go and once you receive it...go find a table and sit done and enjoy. The food was good but I won't be back!