I had a great experience with Puckett's. The cost for carpet was lower than I expected which is why I didn't waste time to shop around elsewhere for comparison. Scott was friendly, helpful, and inviting. He was at our home within days to measure and quote. The carpet was installed days later. The installation crew actually works for Puckett's which I like, rather than being bid out to an independent. Salvador brought his father and brother and they did a good job. He was also courteous through the day and remarkably still energetic to the end. Good customer service from beginning to end at a good price. I'll go here again when my other home needs carpet.