My family and I came here and ordered a family size pizza and cheese bread to eat inside the restaurant. They gave us a number and told us our order would be out in a few minutes. After waiting over 35 minutes (!!) we went up to the counter and asked where our food was. Nobody seemed to know anything about our order or the status of it. Finally someone said, 'oh your cheesebread has been sitting up here under the lights'. Okay?? So why didn't you bring it out to us? Another 10 minutes and we finally got our pizza. Someone did come out, possibly the manager not sure, and had us write our name and number down on a sheet so we could get our same order again for free at a different date. Free food is nice but I'm not sure I want to come back for it any time soon. I am grateful they tried to fix the situation though.