I've waited about 10 days to write this review just so I could drive my van for a while to make sure the squirrels didn't escape from their cage again.
First, the Bill, the thing most people are concerned about the most. Andreas and his staff looked my vehicle over completely as I asked so I'd know all the bad news. I knew it would need more work than the initial problem I called him about. It was as i suspected and then some. Andreas gave me the bad news of $2800 to fix everything I needed fixing. He went down the list, what needed fixing now, what could wait and what could wait but shouldn't wait for too much longer. I took a chance and told him to fix it all. Just to let you know, my van needed so much work it took 2 pages to list all the work that was done.
Am I happy after ten days? Well, first of all Andreas's wife picked me up at home to take me to the shop to pick up my van. Can't beat that for what I consider a bit of extra service. I lost my cell phone in her car so she had to listen to my phone going off in her car all weekend and didn't even charge me for being my answering service. And by the way, apparently they could get all the parts in town because they did ALL the work to my van in ONE day!
I paid my bill and immediately drove to the 101 freeway and test drove it at up to 70MPH. Yes, I'm the guy driving 70-75mph on the 101, but I wasn't texting or calling work at the same time.
Then I got back on the streets and drove from the freeway to Central and back( about 24 miles round trip). My van drives like it did when it was new, I was smilin all the way. Ten days have past. On an average I drive at least 50 miles day, most of that on the 101. My van runs great and even my gas milage is up almost 5 miles a gallon. So I have to say it looks like I got first rate repair done by Andreas and his staff.
Let's talk service. Although I'm listing this last, to me this is as important as doing a professional job and doing it well.I'm an old timer that remembers when the service you provide is the same as your word and if your word was no good neither were you. Mechanics, politicians, lawyers buried to their necks in sand...what do you have...not enough sand. Needless to say if I see Andreas at the beach he's safe from me.
It's been a long time since I've had such good service. From dropping off my van and explaining to Andreas what I needed and his taking the time to ask me several questions about what I thought was wrong with the van and giving me his feedback. Calling me before he started work to tell me his opinion of what all needed to be done. The great way my van drives after his repairs. His wife picking me up to get my van back. Both of their great attitudes toward me as a customer and willingness to explain to me in detail the repairs to be made. This is by far the best service so far I've gotten from a mechanic shop in 25 years, hands down.
I did my homework. In the last 10 days I've checked online and with four shops to shop price of the repairs. The prices I was quoted were from $200 less to $600 more than I was charged. And, none of the shops guaranteed their work for 3 YEARS as Andreas told me he would. Top it off with the discount coupons he'll give you for referrals if you like his service and the Greek honey with peanuts and hazel nuts he'll gift you( both were terrific, he should sell larger jars) how can you lose? :)
I'm not a personal friend, not his father-in-law and he doesn't owe me any money. I just got the best service I've received in a very long time. Great Company. I was referred to him by my daughter who has had him as her repair service for almost 2 years and has been completely happy. Andreas even goofed once fixing her car and when she called him he gave her a loaner while he reworked her car and didn't make any excuses, just fixed it right at no charge. Anyone and everyone can make a mistake now and then but their character comes out when they own it, fix it and make it right, and that's exactly what Andreas did with my daughter.
This company deserves for you to give them a chance to service your needs and I highly recommend that you give them a try. I don't think you'll be sorry.Great work, great service above and beyond expectations, very nice people that seem to want your repeated business and are willing to work for it and lastly a terrific warranty to back up their work. To top it off he washed and vacuumed out my van too.
He's definitely my mechanic from now on, I'll be back to haunt him again.