Not very clean, quite run down, dirty restroom. Sweet, but incredibly slow, baristas and kitchen folks. Always long long long lines. I really wish it were better as I'd rather patronize a smaller shop, but its so unpleasant that I end up giving in and going to Starbucks every time. Really hoping the owners read this and spend some money to clean up the place a bit, not in a corporate way, but enough to make it the go-to coffee place in the area.