I can't say that I've ever had a better experience buying an appliance! We were assisted by Courtney Z., who was very knowledgeable about the products. She was great about showing us ALL of the options for our requirement, not just the big guns! Her response time was short, and she was extremely detail oriented and organized. I would highly recommend both the company in general, and Courtney in particular if you're in the market for household appliances! Thank you Courtney!