Had an amazing experience here. The lady helping me listened to exactly what I wanted and helped me find the perfect bag! I'm in love with the bag and it's amazing quality bendel offers. The lady helping me even offered to show me her own bag she uses daily which was the same one I was buying to show me how well it has held up. She stayed with me throughout my entire shopping experience and answered all my questions. Very happy with my experience and purchase at this store.