If you are looking for someone who is honest and knowledgeable about computers this is the guy. My laptop was acting strange and giving me all sorts of problems one night after downloading a movie thank heavens for this expert he saved me from a host of problems which turned out to be nothing since the laptop just needed to be cleaned out and a new virus software system installed. What is awesome about this guy is how he charges and their is no other company out their utilizing his system he actually only charges you when he working on your computer so if he has 5 systems in front of him he has a timer on when he starts and stops working on yours. This would of cost me $75 dollars or more but in the end it was a simple $20 for diagnostic and software updates. Excellent and highly recommended my computer works better than before.