We went here on Friday evening around 5 p.m. There was only a five minute wait. We were seated and after a few minutes the server came over. He had our drinks back in a timely manner. We ordered the boneless chicken wings as an appetizer. Then, our server disappeared... We waited and waited... We even hit the "Call Server" button on the kiosk at the table thinking that would help. Nope. Our server finally came over and we placed our orders for two burgers. Someone else delivered the boneless wings. They were overcooked and chewy. Our burgers were OK and the french fries were cold. I had to wait for the ranch I requested. At the end of our meal, we used the kiosk to pay. I needed a box, but the server still didn't come around. He finally came over after we waived at him. Not once did I see a manager. Overall, this experience was terrible. And, this isn't the first time. As, we sat there waiting... We looked at each other and said, this is why we don't come here... I'm noticing this is a pattern with the Red Robin locations that I visit. With so many restaurant choices out there, they have lost my business. I won't be going back.