I love Bojangles but this location's drive thru always takes a long time. I've waited 20-25 minutes in line but people do tend to put up with it because it is Bojangles after all. But the wait should be addressed. Staff is cold by the time you get to the window. No mention or apology for wait time and last time they told me my straw was in the box after I told her it wasn't. A little rude. Seasoning on fries is usually weak. Chicken has always been up to Bojangles standard of greatness.