Our experiences at this location have been consistently better than the review from last month. Lucky, I guess!
We have a family of five, and rarely have to wait more than a few minutes to be seated - lunch or dinner. Lately, of course, this is not a suprise - this one doesn't do the business that it used to, since the economy went down. Anyway, the hostess is always nice; the server is never the same, but always very courteous and friendly; and even more important to my kids, our food is ready pretty quickly. I don't think I have ever had to wonder what the deal was, while at this one. Other locations, oh yeah.
Three stars because the service is always good and the food is decent for a chain. But it is still a chain restaurant, and we never expect anything more than what a chain restaurant can offer.