Guest services has been very pleasant. The first room I was given was a first floor room and there was a smoking area directly outside the window. The AC/heater pulled the smoke in continuously. Guest services moved me at my request, straight to the top floor.
Upon arrival at my new accommodations I was pleasantly surprised by the view. Unfortunately the room is quite dirty. Cobwebs hanging from the water damaged ceilings. The carpet is stained and the furniture dusty. The wallpaper is bubbled and peeling. The popcorn ceiling is falling down. The bed skirt is tattered but the sheets appear clean...