We had a nightmare experience dealing with Blue Dog. The only reason we took our brand new trailer there, was due to the good ratings it had. Funny, they must have been coerced or paid for, because we did not have a good experience at all. Our 2016 trailer (this took place 1 year ago, when it began), had a leaky shower, awning issues, leveling jacks not holding pressure, water pump not hooked up right, etc. Funny how you pay an arm and a leg for these things, and right off the bat they have issues! Anyway, it was under warranty, so we dropped it off. It took months for the manufacturer to 'approve' certain repairs, flat out denied our leveling jack issue, which lead to the jacks giving out completely, and crashing down, and now they're bent..........anywho, while the shower was being repaired, they broke our shower door, so they had to order a new one of those, all this takes many months, as the manufacturer is NOTORIOUS for being sloooooow. So, next thing we know, we get into a car accident with our tow vehicle (illegal hit us), so our tow vehicle is out for months. We let Blue Dog know this, and at the time, the manager, Tim, was very nice and sympathetic, no problem. After all, they had our rv for 7 months working on it and waiting for parts, which by the way sucked, we bought a new rv, and have it for less than 1 year, and it's out of service for more than half that time!!! So, we have a lifted truck, and apparently, it's tricky to fix and order parts for, so, what would normally be a 1 month turn around time to get a car fixed, turns into months, through no fault of our own. So, Tim leaves as service manager, goes to another part of the shop to work, I hear, and now this new a$$hole takes charge of the service area. If you've had the distinct displeasure of dealing with him, you'll know. So, we start getting threatening phone calls to come pick up our rv, even though we physically can't. We contact corporate, explain to them the situation, and what Tim had told us "No problem, I understand, glad you're OK", so corporate says they back what Tim said, and do not worry about your rv, it will be fine, take as long as you need. So, another week goes by, more threatening calls saying our rv is going to be put out of the street, we're going to start charging you $15/day for storage fees, etc...so we tell the collision shop, we have to pick up our truck, even though they are not done completing all the repairs. We get to Las Vegas Blue Dog, and meet with the nasty manager (Andy or something??, he's a tall a$$hole), we are told our battey is dead, it won't hold a charge. How the hell is it dead, it's less than 1 year old, and we haven't had the dang thing for 9 months now!!! So, the manager gets up from his desk, puffs out his chest, and tells us he's going to call the sheriff!!! WHAT??!! You idiot!! You're the jackass that's been telling your workers to call us and harass us and threaten to put our rv on the street, then YOU kill our NEW battery, and DRAIN our propane tanks, and oh by the way, now our propane regulator is BROKEN, oh AND, you DID NOT replace our awning that was approved and ordered from the manufacturer, but "hurry up and get your rv off our lot"!!! We got our rv and drove it back to our storage unit, where it sat for about a month, until we could get a chance to go over the 'repairs' and check things out.........that's when we saw that our awning was not replaced. Come to think of it, wouldn't that be fraud??? They either got the part from the manufacturer, and kept it, hoping we wouldn't notice, or they were paid by the manufacturer to replace it, either way, they got something, and we got nothing! I called corporate 3 days ago to tell them our awning was not replaced, guess what?? No return phone call!! I absolutely DO NOT recommend this place, they are horrid, not so bad when Tim was in charge, but this new a-hole (hopefully he's been replaced), is a nightmare, and I can see him causing Blue Dog Las Vegas to lose MANY more customers.