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rev:Review
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2010-04-23T00:00:00
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My family has been treated by Dr. Tosca since my now three year old was three days old. At that time Dr. Tosca worked at a different practice but we followed him when he moved to Kachina Family Practice a year ago, even though it is now a 30 mile round trip drive to see him. We now have a 4 month old as well, and I can't imagine taking her to see anyone else. We have always been able to see Dr. Tosca same day for illness. He seems to genuinely care about all of his patients and always takes the time to answer any questions we have - will even printout out information on uncommon conditions. He is also respectful about concerns we have, even if sometimes our views may differ some from his. I really love that he is equally good at treating my children, my husband and me, because it is so nice to have a true family doctor. He makes us feel as though we are his favorite patients! We have also seen Dr. Fischbeck twice, and if I couldn't see Dr. Tosca for some reason, I would be happy seeing Dr. Fischbeck. Kachina's office space is very comfortable and family friendly. The exam rooms are all warm and inviting, with personal touches from the doctors, like photos of their families or travels. The staff there has always been very friendly and helpful. I love that they do reminder calls two days before your appointment. This really helps if you have somehow forgotten about the appointment, more so than calls the day before (or no calls at all). Unlike another reviewer, I have never felt the reception or nursing staff was rude or uncaring. We had some major insurance problems a few months ago, and the administrative staff was very helpful and understanding. I will admit that we probably did have a closer relationship with the reception and nursing staff at Dr. Tosca's prior practice, but everyone's personalities are different and I whole-heartedly recommend Kachina Family Practice.
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