I usually dine at R&R on weekday evenings, looking for a quick, hassle free meal at a reasonable price.
The first time I went to R&R I remember thinking it was better than your average BBQ place in the Charlotte area. However, the more I go to R&R's the less I like the place.
With that being said, the pulled pork is about what you would expect to get from a typical eastern North Carolina BBQ restaurant. I usually run the regular Conductor's BBQ sandwich, which always hits the spot if you are looking for something quick, simple and cheap. The most recent time I went to R&R, I ordered the baby-back ribs and was somewhat disappointed. They were a bit tough and felt as though they had been sitting around for a while (see pics). They were anything BUT "fall-off-the-bone".
The sides also leave something to be desired. I swear, their mac-n-cheese is nothing more than the boxed, microwavable, Kraft mac-n-cheese you can get at any grocery store. I've had it enough times as a kid to know Kraft mac-n-cheese when its put in front of me! The slaw is excellent in my opinion. But the green beans and the baked beans, both of which I've had, taste like they are straight from a can (see pics); with little to no extra spices or seasoning.
I appreciate how there is always plenty of BBQ sauces at each and every table to satisfy any sauce-lover.
The service is ALWAYS exceptional. Every time I go to R&R's, I am greeted by a friendly wait staff that allows me to seat myself where ever I'd like. My order is always taken quickly and promptly and they have never messed up my order.
All in all, I think R&R has the necessary ingredients (nice facility, parking, reasonable prices, great staff, location, decent food) to become a standard setter when it comes to BBQ in the Charlotte area. However, when it comes to properly mixing and cooking those ingredients into a smorgasbord of BBQ delight, the final result is a little undercooked.